Privacy Policy

  1. Introduction

HypherdataTM, operated by ScientiCore s.r.o. (“Hypherdata“, “we“, or “us“), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you: (i) use our platform as a registered user or a representative of a company that is a customer of Hypherdata, (ii) visit our website, or (iii) interact with us in any other way, including through customer service.

  1. What is Personal Data and What is Data Processing?

Personal data refers to any information that can identify a living person either directly or indirectly. This includes details such as name, contact information, IP addresses, and other relevant information. Data processing encompasses any action taken with personal data, including collection, storage, modification, use, or deletion.

  1. Categories of Personal Data, Purposes, and Legal Basis

3.1 Registered Users and Company Representatives

If you sign up to our platform or are a representative of a Hypherdata customer, we process your personal data to manage your account and our relationship with your company.

  • Categories of Personal Data: Name, phone number, email address, profile picture, LinkedIn profile (if provided).
  • Purpose: To provide services, administer user accounts, send marketing communications, improve our services, and fulfill legal obligations.
  • Legal Basis: Legal obligation (e.g., accounting requirements), legitimate interest (e.g., fulfilling agreements, improving services).

3.2 Website Visitors

When you visit our website, we collect information you provide and data through cookies.

  • Categories of Personal Data: Contact information (e.g., name, phone number, email address), browsing habits, demographic information, sign-in credentials, and technical data.
  • Purpose: To improve our website, provide support, send marketing communications, analyze usage, and ensure security.
  • Legal Basis: Consent (for marketing), legitimate interest (for improving services and managing IT systems).

3.3 Customer Service Interactions

When you contact us, we process the personal data you provide.

  • Categories of Personal Data: Contact information, details of your inquiry.
  • Purpose: To address your requests, improve communication, and enhance our services.
  • Legal Basis: Legitimate interest (e.g., managing customer service, improving services).
  1. Data Retention

We retain personal data only as long as necessary to fulfill its purpose or meet legal obligations. Details on cookie retention can be found in our Cookie Policy.

  1. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.

  1. Data Transfers

We may engage external partners and suppliers who may access your personal data. We ensure these parties comply with data protection standards through agreements. Additional protective measures apply to data transfers outside the EU/EEA.

  1. Your Rights

You have rights regarding your personal data, including access, rectification, objection, erasure, restriction of processing, and data portability. Contact us to exercise these rights.

  1. Changes to This Privacy Policy

We will update this Privacy Policy as necessary. If your consent is required for changes, we will notify you accordingly.

  1. Contact Information

HypherdataTM, operated by ScientiCore s.r.o., Pekarska 160/14, Trnava, 91 701, Slovakia
Email: legal@hypherdata.com

Effective: 01.09.2024